Frequently Asked Questions
Everything you need to know about your Altrincham FC merchandise and orders.
How long will it take for my order to be delivered?
Standard UK delivery typically takes 3-5 working days. For international orders, please allow up to 14 working days depending on your location.
Can I return a personalized shirt or item?
Unfortunately, we cannot accept returns or exchanges on any items that have been personalized with names or numbers unless the product is faulty.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order status?
Once your order has been dispatched, you will receive an email notification containing a tracking link to monitor your delivery's progress.
Do you offer international shipping?
Yes, we ship Altrincham FC merchandise worldwide. Shipping costs and delivery times will be calculated at the checkout based on your destination.
Where can I find a size guide for the official kits?
A detailed size guide is available on every product page to help you choose the perfect fit for your replica shirts, training wear, and leisure apparel.